Some Kohl’s Stores Will Pack, Ship Amazon Returns for Free

Posted by at 5:08 pm on September 20, 2017

If you live in Los Angeles or Chicago, returning a product to Amazon can soon be done with a trip to your local Kohl’s store.

The tore chain will be offering free returns for Amazon customers starting in October. Just drop the item off at Kohl’s, and store employees will pack it up and ship it back to Amazon for you—completely free. They will even provide the box.

The service will be only be available in 82 Kohl’s stores across Los Angeles and Chicago at first. There will evenbe designated parking spots near store entrances just for this service.

“Amazon Returns at Kohl’s creates a convenient location for Amazon customers to return eligible merchandise,” Amazon’s Director of Worldwide Customer Returns Shivi Shankaran said in a statement (PDF). 

Earlier this month, Kohl’s shared plans to launch dedicated Amazon sections in 10 of its stores in Los Angeles and Chicago next month.

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