Can’t Reach Oculus? You Are Not Alone

Posted by at 10:04 am on March 7, 2018

Unable to use your your Oculus Rift today,  you’re not alone. A certificate linked to the devices has expired and caused them to stop working, with users facing a “Can’t Reach Oculus Runtime Service” error if they try to boot up. Oculus is aware of the problem and is working on a fix.

The problem appears to be affecting all users. It was first flagged on the Oculus forums, with some upset users pointing out the the fact that a certificate for the Oculus Runtime Service expired earlier today, which is a pretty huge oversight on Oculus’s part.

On the forums, a spokesperson said:

“We are aware of and actively investigating an issue impacting ability to access Rift software. Our teams apologize for any inconvenience this may be causing you and appreciate your patience while we work on a resolution. We’ll share more updates here as we have them. Thanks.” 

The company’s co-founder also tweeted this:


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