Amazon will have to reimburse customers whose children ran up large bills making in-app purchases, says a federal judge. The FTC sued Amazon in 2014 following consumer complaints about the ease with which children were able to spend money in apps. Amazon wanted to offer customers gift cards, but U.S. District Judge John Coughenour said […]
The U.S. Federal Communications Commission will push forward with controversial privacy regulations that would require broadband providers to get customer permission before using and sharing geolocation, browsing histories, and other personal information. Broadband providers have complained the proposal puts stronger privacy rules in place for them than for internet companies like Google and Facebook. But […]
An appeals court has tossed a lawsuit filed against AT&T over its throttling practices. The U.S. Federal Trade Commission alleged that AT&T deceived customers by throttling their unlimited data plans once those customers exceeded a certain amount of data in a given month. During its investigation, the FTC found AT&T slowed some users’ speeds by […]
The FCC and FTC today asked carriers and phone manufacturers how they handle security updates for their devices. The FCC sent letters to AT&T, Sprint, T-Mobile, Verizon Wireless, and other carriers, while the FTC queried Apple, Blackberry, Google, HTC, LG, Microsoft, Motorola, and Samsung. In particular, the agencies want to know: the factors carriers/OEMs consider […]
A federal judge says Amazon deserves to be on the hook for charges rung up by children on mobile devices. Consumers complained it was too easy for children to spend money on in-app purchases without proper authorization. The U.S. Federal Trade Commission took action against Amazon. The judge overseeing the case agreed with the FTC’s […]
A federal judge sided with AT&T and said consumers suing the carrier over its throttling practices cannot work together as a group. Instead, customers must pursue individual arbitration with the carrier, per their signed user agreements. AT&T stands accused of throttling customers who paid for unlimited data plans once they consumed a certain amount of data […]
The FCC and FTC have signed signed a Memorandum of Understanding that defines how the two agencies will work together moving forward. The FCC and FTC have relied on a MOU from 2003 to coordinate on investigations and consumer protection actions. “The [new] memorandum outlines methods by which the agencies will coordinate and share information […]
Sprint will pay the Federal Trade Commission a fine of $2.95 million for failing to properly disclose extra monthly fees billed to customers with lower credit scores. Between November 2013 and June 2014, Sprint enrolled customers with inferior credit scores in the Account Spending Limit (ASL) program — and added a $7.99 monthly fee on […]
Google may be facing an investigation into its business practices concerning the Android operating system, reports Bloomberg. The U.S. Federal Trade Commission and Department of Justice have agreed to explore potential anticompetitive behavior on Google’s part. Some companies have complained that Google uses Android to win online advertising placement by favoring it over that of […]
A result of the misleading advertising campaign Sony ran for the PlayStation Vita’s Remote Play feature in regards to PlayStation 3 games, as well as 3G online play, those in the United States who purchased a Vita before June 1, 2012 and filled out a claim form are now receiving their settlement. Posted online, the email […]
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