T-Mobile Posts “About the iPhone – A Letter to T-Mobile Customers”

Posted by at 10:23 am on September 28, 2011

T-Mobile has posted an open letter to their customers, summarizing earlier remarks made by Chief Marketing Officer Cole Brodman, acknowledging in unusually candid terms that it was aware of “many” customers who were disappointed that the company does not carry the iPhone. Brodman admitted that “we think the iPhone is a great device” and that “Apple knows we would like to add it to our line-up” but that the matter was in Apple’s hands, and that in the meantime its focus was on Android and 4G.

The note also acknowledged the presence of more than one million customers who were using unlocked iPhones on T-Mobile’s network, and said that the company wanted to offer them a “no-compromise iPhone experience” on its network. The note then goes on to promote instead the company’s latest lineup of Android phones, noting that Android has “evolved from geek to chic” and noting that Android-supporting phones come in a wide variety of models, colors, sizes and other options — something the iPhone can’t match.

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