HP Expands Recall of Notebook Computer Batteries Due to Fire Hazard

Posted by at 11:39 am on May 21, 2010

The U.S. Consumer Product Safety Commission, in cooperation with Hewlett-Packard, today announced a voluntary recall of Lithium-Ion batteries used in Hewlett-Packard and Compaq notebook computers. Consumers should stop using recalled products immediately unless otherwise instructed.

About 54,000 batteries are affected by this recall. Iin May 2009, 70,000 batteries were previously recalled. Since the May 2009 recall, HP has received 38 additional reports of batteries that overheated and ruptured resulting in 11 instances of minor personal injury and 31 instances of minor property damage. There batteries were sold alone or part of notebooks thur computer and electronics stores nationwide, hp.com and hpshopping.com from August 2007 through July 2008.

Description: The recalled lithium-ion rechargeable batteries are used with various model series of HP and Compaq notebook computers. The chart below includes all notebook model numbers associated with batteries recalled to date. The computer model number is located at the top of the service label on the bottom of the notebook computer. Not all batteries matching the bar codes are being recalled.

Notebook Model Number

Battery Bar Codes (^ in the code can be any letter or number)


HP Pavilion

dv2000, dv2500, dv2700

dv6000, dv6500, dv6700

dx6000, dx6500, dx6700

62940^^AVX^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^


dv9000, dv9500, dv9700

65033^^B7U^^^^, 65033^^B7V, 65033^^BGU^^^^


Compaq Presario



F500, F700

V3000, V3500, V3700

V6000, V6500, V6700

62940^^AVX^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^



G6000, G7000

62940^^AVX^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^


HP Compaq

6510b, 6515b

6710b, 6710s

6715b, 6715s




67059^^V8U^^^^, 67059^^V8V^^^^


Sold at: Computer and electronics stores nationwide, hp.com and hpshopping.com from August 2007 through July 2008 for between $500 and $3,000. The battery packs were also sold separately for between $100 and $160.

Remedy: Consumers should immediately remove the batteries referenced above from their notebook computer and contact HP to determine if their battery is included in this recall (even if the battery was previously checked). Consumers with recalled batteries will receive a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. HP recommends that only batteries obtained from HP or an HP authorized reseller be used with HP notebook PCs.

Consumer Contact: For additional information, visit the HP Battery Replacement Program website at http://bpr.hpordercenter.com/hbpr/ or call (888) 202-4320 between 7 a.m. and 7 p.m. CT Monday through Friday.

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