Minnesota law firm Lind, Jensen, Sullivan & Peterson P.A. has reported a significant boost to productivity, and associated cost savings, through their use of BigHand Mobile (BlackBerry Edition). BigHand software for the BlackBerry Smartphone allows the firms’ attorneys to send dictated case notes or tasks wirelessly to their assistants, and tracks progress within the office workflow, without the need for a laptop and/or internet connection to send the drafts remotely.
Shareholder Ted Sullivan led the way for the firm in utilizing BigHand’s software for BlackBerry. Ted explains: “I constantly travel and my productivity has dramatically increased as a result of my BigHand BlackBerry software. I am never without my BlackBerry, and now I always have the ability to dictate and send my legal work via my BlackBerry device the second I am finished. This is certainly to the benefit of my clients.”
Loffler Companies, a provider of digital office solutions, upgraded Lind, Jensen, Sullivan & Peterson from a basic Olympus standalone solution to the BigHand workflow solution, designed for law firms, in January 2008. Doug Sievers, Firm Administrator, describes: “the firm immediately realized an increase in workflow management and an improved turnaround time on all completed dictation. The firm recognized an immediate return-on-investment as a result of this increase in productivity, by being able to add five additional attorneys without having to add additional support staff. We also have taken advantage of the detailed productivity reports and complete demographic information the BigHand solution provides.”
Managing Partner Bill Davison sums up the firm’s overall satisfaction with the entire BigHand Digital Dictation system by stating: “BigHand is affordable for small to mid-sized firms and well worth the investment.”
