Posts tagged as: American Customer Satisfaction Index

Apple, Samsung Tied for Best Customer Satisfaction in ACSI Rankings

The American Customer Satisfaction Index ranking for the Telecommunications and Information industry sector this year is now available, and shows Apple and Samsung tied with equal customer satisfaction scores of 80 out of 100. Samsung’s Galaxy Note 4, however, beat out the iPhone 6 and 6 Plus on individual model satisfaction, scoring 86 compared to […]

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