Victorinox Swiss Army Stops Security App Support for USB Flash Drives

Posted by at 10:59 am on August 26, 2012

Known for its Swiss Army knives, Victorinox Swiss Army North America revealed that it will stop supporting software (secure.exe) and security certificates on its line of secure USB flash drives. The current ones are due to expire on September 15 on the Victorinox Slim, Secure, and Presentation Master products.

This means that any saved information within the secure software on these devices, will need to be backed up elsewhere. Note, if files are saved outside of the secure software there is no need to backup as any files stored within the non-secure area of the drive will not be affected.  Owners are urged to back up any secure data to avoid losing it permanently.

Files stored on the non-encrypted portion will remain on the drives. To avoid unhappiness among customers, Victorinox is offering a full refund until December 31 to those who wish to return their no-longer-secure thumb drives.

Depending on the model, the drives include an encrypted partition, fingerprint sensor, and secure password management, with all three features due to stop working. These features put the price point higher than competitors, however.

Victorinox didn’t specify why it is ending support for the USB drives.

Victorinox is available to answer questions related to this issue via the following points of contact:

consumer.inquiries@swissarmy.com – or – 800-442-2706

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