Twitter Asks Many Users to Reset Password

Posted by at 11:56 am on November 8, 2012

Many Twitter users have received email notification from Twitter asking them to reset their passwords after an unknown website or online service compromised the accounts of many users.

Once users reset their Twitter passwords, naturally, they took to the Twitterverse to complain about having to do it using the hash tag #reset.

“We’re committed to keeping Twitter a safe and open community. As part of that commitment, in instances when we believe an account may have been compromised, we reset the password and send an email letting the account owner know this has happened along with information about creating a new password. This is a routine part of our processes to protect our users,” Twitter said in a statement on its blog. When asked if Twitter was hacked or if this was a possible security breach, Twitter spokeswoman, Carolyn Penner said it was not.

Twitter, however, admitted that it reset more passwords than it should have. “In this case, we unintentionally reset passwords of a larger number of accounts, beyond those that we believed to have been compromised. We apologize for any inconvenience or confusion this may have caused,” the company said.

Twitter also encouraged users to read about how to protect their accounts and make their passwords secure. To reset your password, Twitter recommends users type in the link into your browser to reset your password. Often, hackers can access your password by tracing the original link from the notification.

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