Samsung plans to extensively reuse, recycle, and recover, parts and materials found in last year’s failed Galaxy Note7 smartphone. The company confirmed plans to recycle the phone earlier this year, but has now provided more details on exactly what it hopes to accomplish. Samsung said it will reuse parts such as the OLED display, memory […]
In the wake of the Samsung Galaxy Note7 recall, the U.S. Consumer Product Safety Commission hopes to see more safeguards put in place with respect to battery-powered products. The CPSC commended Samsung and its carrier partners for the successful recall of the Note7, which has so far enjoyed a 97% return rate, but noted that […]
Samsung said this week that the U.S. Department of Transportation and Federal Aviation Administration are no longer requiring airlines to warn passengers about the Galaxy Note7 during boarding. Samsung says high participation of its refund and exchange program has helped it collect most outstanding devices. “By leveraging our digital technology to target each device, we’ve had […]
Verizon Wireless hasupdated its stance on Samsung’s plan to brick remaining Galaxy Note7 handsets and will allow the update to go through on January 5. Earlier this month, Samsung announced plans to brick active Note7 units through a software update to be pushed December 19. The update will prevent the Note7 from charging and negate its […]
Verizon Wireless today said it will not brick its customers’ phones during the holiday season. Samsung this morning said it will update remaining Note7s over the next few weeks and kill the phone’s ability to charge. Samsung believes this will coax remaining owners to return or exchange the device. Verizon disagrees with this strategy. “Verizon […]
Samsung has begun accepting Galaxy Note7 returns at airports in several countries. The action follows the recent ban from the Dept. of Transportation that makes it a federal crime to bring the Note7 on any airplane. Other countries have put similar bans in place. Samsung began accepting Note7 returns at airports on its home market […]
Consumers who still own a Samsung Galaxy Note7 will not be allowed to bring them onto airplanes starting at noon on Oct. 15. The U.S. Dept. of Transportation today classified the Note7 as a forbidden hazardous material under the Federal Hazardous Material Regulations. Passengers cannot transport the phone on their person, in their carry-on bags, or in their […]
Samsung is offering a cash incentive to Galaxy Note7 owners if they stick with the Samsung brand. U.S. consumers who exchange their Note7 for any other Samsung handset will be rewarded with $100 in bill credits. Consumers who exchange their Note7 for a phone made by another company will be given $25 in bill credits. […]
Samsung today pulled the plug on the Galaxy Note7 handset, ostensibly putting an end to the embattled smartphone. Late Monday, the company asked carriers and retail partners to stop sales and exchanges of the phone while it continued its investigation. Today, the company went a step further. “Taking our customer’s safety as our highest priority, […]
T-Mobile has joined AT&T in putting a stop to exchanges, replacements, and sales of the Samsung Galaxy Note7. “While Samsung investigates multiple reports of issues, T-Mobile is temporarily suspending all sales of the new Note7 and exchanges for replacement Note7 devices,” said the company. Customers can bring their new and/or replacement Note7 (along with any purchased […]
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