Posts tagged as: ACSI

Americans Happy With Gov’t Websites

Federal websites continue a trend of improving satisfaction, reaching a new all-time high in the fourth quarter according to the American Customer Satisfaction Index (ACSI) E-Government Satisfaction Index. The report, released today from the University of Michigan and e-government sponsor ForeSee Results, finds that citizen satisfaction climbs 0.3% from last quarter to 74.1 on the […]

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