Nintendo Issues New Statement on Switch Joy-Con Issues – Now Taking Support Requests

Posted by at 11:13 am on March 22, 2017

Nintendo is offering to repair troubled Switch Joy-Cons, the company has finally addressed the de-syncing issue and claimed it will not be a problem in the future.

Nintendo issued a new statement that attributes the problems that some have experienced to a “manufacturing variation” that has since been resolved.

“There are other reasons consumers may be experiencing wireless interference. We are asking consumers to contact our customer support team so we can help them determine if a repair is necessary. If it is, consumers can send their controller directly to Nintendo for the adjustment, free of charge, with an anticipated quick return of less than a week. Repair timing may vary by region. For help with any hardware or software questions, please visit http://support.nintendo.com.”

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