Sprint is experiencing network problems in the Pacific Northwest after two fiber-optic cables were severed in different parts of the country.
A spokeswoman for the Overland Park, Kan., telecommunications company said that one of the cables should be fixed “in the next few hours hopefully”, a move that will allow network traffic to be re-routed to fix outages.
Currently, Sprint customers in Washington, Oregon and Northern California are being impacted.
The problems can cause an outage of voice or data services for wireless customers, spokeswoman Crystal Davis said, but the disruption varies by area. It also is impacting business customers that use Sprint for their Internet connection.
The problems started when a fiber cable between Chicago and Milwaukee was severed, then a second fiber cut between Tacoma, Wash., and Portland, Ore., occurred this morning.
The company doesn’t have an estimated number of customers being affected, but some services have been restored.
