Sprint has agreed to pay the Federal Communications Commission a record fine of $7.5 million for making unwanted calls and sending unwanted text messages to consumers.
The FCC says Sprint failed to honor its customers’ requests to be left alone. According to the FCC, the fine is the largest ever for such violations. In addition to the financial penalty, the FCC set a consent decree in order to shape Sprint’s behavior moving forward. Sprint has agreed to create and enact a plan to ensure the company will comply with the FCC’s do-not-call rules. Sprint must name a senior manager to oversee compliance with the rules and implement a training program to ensure that do-not-call requests are honored and added to or stricken from the correct lists.
Last Sprint must report any violations of the do-not-call rules to the FCC. The FCC expects to see an initial report from Sprint within 90 days, followed by annual reports for the next two years.
Consumers have been able to add their phone numbers to the do-not-call registry since 2003. The idea is to prevent marketers from placing unwanted phone calls to consumers.
