Elder Scrolls Online Customer Support Center Closes – Lost of 300 Jobs

Posted by at 10:15 am on December 18, 2015

A ZeniMax customer support center for The Elder Scrolls Online in Ireland has effectively closed, with around 300 jobs lost as a result. That’s according to a report  from local newspaper Connacht Tribune (via VG247)). The paper states that the 300 jobs lost are a mix of full-time and contract employees. Only around five or six employees are reportedly still working at the European Customer Services Centre in Galway.

The Elder Scrolls Online

Representatives for ZeniMax could not be reached by the newspaper. GameSpot has also reached out to the company in an attempt to get more details on this news. We’ll update this post with anything we hear.

ZeniMax originally announced plans to open the support center back in 2011 with the aim of delivering player assistance to European audiences. It was subsidized by IDA Ireland, a government agency designed to attract businesses to the country.

The Elder Scrolls Online itself is developed by ZeniMax Online Studios in Hunt Valley, Maryland.

The game was released in April 2014 for PC after years of development. The MMO dropped its compulsory monthly subscription in January 2015, shifting to a pay-once model with further support from microtransactions. Console versions of the game debuted on PlayStation 4 and Xbox One in June 2015.

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