AT&T said a problem with its wireline network was to blame for spotty cellular coverage in portions of Alabama, Indiana, Kentucky, and Tennessee this Tuesday evening.
AT&T, Sprint, T-Mobile, and Verizon Wireless customers in those four states reported connectivity issues starting in the late afternoon. They took to social media in droves to complain about the lack of service. AT&T provides backhaul coverage for itself and its competitors in the region.
“We’ve pinpointed the issue in the Southeast and are working to restore service as quickly as possible,” said AT&T via its Twitter account.
Sprint and Verizon took to their own social media accounts to assure customers that the issue will soon be resolved.
“Verizon engineers worked with our vendors to identify and resolve the issue and service was restored by 8pm,” said Verizon.
AT&T has yet to provide specific details about the hardware issue that caused the problem.
